/* ==========================================================================
   GLITRZZZ LUXURY CUSTOMER CARE & POLICY DESIGN SYSTEM
   ========================================================================== */

.policy-page-wrap {
  max-width: 1280px;
  margin: 0 auto;
  padding: 24px 20px 80px;
}

/* Breadcrumb inside policy hub */
.policy-crumb {
  display: flex;
  align-items: center;
  gap: 8px;
  font: 400 12px Inter, sans-serif;
  color: #8c777c;
  margin-bottom: 20px;
  letter-spacing: .03em;
}
.policy-crumb a {
  color: #6b5258;
  text-decoration: none;
  transition: color .2s;
}
.policy-crumb a:hover {
  color: var(--rose);
}
.policy-crumb span {
  color: #1a1617;
  font-weight: 500;
}

/* Luxury Policy Hero Header */
.policy-hero-banner {
  background: linear-gradient(135deg, #fdfaf5 0%, #f7efe2 50%, #faf3e8 100%);
  border: 1px solid rgba(184, 144, 51, 0.22);
  border-radius: 20px;
  padding: 44px 40px 38px;
  box-shadow: 0 10px 30px rgba(184, 144, 51, 0.05);
  position: relative;
  overflow: hidden;
  margin-bottom: 32px;
}
.policy-hero-banner::after {
  content: '';
  position: absolute;
  top: -60px;
  right: -60px;
  width: 220px;
  height: 220px;
  background: radial-gradient(circle, rgba(217, 178, 95, 0.18) 0%, transparent 70%);
  pointer-events: none;
}
.policy-hero-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: #ffffff;
  color: #8c6a1e;
  border: 1px solid rgba(184, 144, 51, 0.35);
  padding: 5px 14px;
  border-radius: 999px;
  font: 600 10.5px 'Inter',sans-serif, sans-serif;
  letter-spacing: .14em;
  text-transform: uppercase;
  margin-bottom: 14px;
  box-shadow: 0 2px 8px rgba(184, 144, 51, 0.08);
}
.policy-hero-title {
  font: 400 36px/1.2 'Playfair Display', Georgia, serif;
  color: #1a1617;
  letter-spacing: .02em;
  margin: 0 0 10px;
}
.policy-hero-sub {
  font: 400 15px/1.6 Inter, sans-serif;
  color: #635054;
  max-width: 680px;
  margin: 0 0 22px;
}
.policy-trust-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}
.policy-trust-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: rgba(255, 255, 255, 0.85);
  backdrop-filter: blur(4px);
  border: 1px solid rgba(184, 144, 51, 0.2);
  padding: 6px 14px;
  border-radius: 8px;
  font: 500 12px Inter, sans-serif;
  color: #3b2e2a;
}
.policy-trust-badge svg {
  color: #b89033;
}

/* 2-Column Policy Hub Layout */
.policy-hub-grid {
  display: grid;
  grid-template-columns: 290px 1fr;
  gap: 32px;
  align-items: start;
}
@media (max-width: 960px) {
  .policy-hub-grid {
    grid-template-columns: 1fr;
    gap: 24px;
  }
}

/* Sticky Left Navigation Sidebar */
.policy-sidebar {
  position: sticky;
  top: 96px;
  display: flex;
  flex-direction: column;
  gap: 20px;
}
.policy-nav-box {
  background: #ffffff;
  border: 1px solid rgba(184, 144, 51, 0.18);
  border-radius: 16px;
  padding: 16px 12px;
  box-shadow: 0 6px 24px rgba(0, 0, 0, 0.03);
}
.policy-nav-header {
  font: 600 11px 'Inter',sans-serif, sans-serif;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: #8c6a1e;
  padding: 6px 14px 12px;
  border-bottom: 1px solid var(--line);
  margin-bottom: 8px;
}
.policy-nav-link {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 11px 14px;
  border-radius: 10px;
  font: 500 13.5px Inter, sans-serif;
  color: #4a3b22;
  text-decoration: none;
  transition: all .2s ease;
  margin-bottom: 4px;
}
.policy-nav-link-content {
  display: flex;
  align-items: center;
  gap: 10px;
}
.policy-nav-icon {
  font-size: 16px;
  width: 20px;
  text-align: center;
}
.policy-nav-arrow {
  opacity: 0;
  transform: translateX(-4px);
  transition: all .2s ease;
  color: #b89033;
  font-size: 13px;
}
.policy-nav-link:hover {
  background: #fbf7f0;
  color: #8c6a1e;
}
.policy-nav-link:hover .policy-nav-arrow {
  opacity: 1;
  transform: translateX(0);
}
.policy-nav-link.active {
  background: #1a1617;
  color: #ffffff;
  font-weight: 600;
  box-shadow: 0 4px 14px rgba(26, 22, 23, 0.16);
}
.policy-nav-link.active .policy-nav-icon {
  color: #d9b25f;
}
.policy-nav-link.active .policy-nav-arrow {
  opacity: 1;
  color: #d9b25f;
  transform: translateX(0);
}

/* Sidebar Concierge Card */
.policy-sidebar-concierge {
  background: linear-gradient(135deg, #fdfaf4 0%, #f6eee0 100%);
  border: 1px solid rgba(184, 144, 51, 0.25);
  border-radius: 16px;
  padding: 20px 18px;
  box-shadow: 0 4px 16px rgba(184, 144, 51, 0.06);
}
.psc-icon {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: #ffffff;
  border: 1px solid rgba(184, 144, 51, 0.3);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  margin-bottom: 10px;
  color: #b89033;
}
.psc-title {
  font: 600 14px 'Inter',sans-serif, sans-serif;
  color: #1a1617;
  margin: 0 0 4px;
}
.psc-desc {
  font: 400 12px/1.5 Inter, sans-serif;
  color: #6b574a;
  margin: 0 0 14px;
}
.psc-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  width: 100%;
  padding: 10px;
  border-radius: 8px;
  background: #25D366;
  color: #ffffff;
  font: 600 12px Inter, sans-serif;
  text-decoration: none;
  box-shadow: 0 3px 10px rgba(37, 211, 102, 0.25);
  transition: transform .2s, box-shadow .2s;
}
.psc-btn:hover {
  transform: translateY(-1px);
  box-shadow: 0 5px 14px rgba(37, 211, 102, 0.35);
}

/* Right Content Panel */
.policy-main-card {
  background: #ffffff;
  border: 1px solid rgba(184, 144, 51, 0.18);
  border-radius: 20px;
  padding: 38px 42px;
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.03);
}
@media (max-width: 640px) {
  .policy-main-card {
    padding: 24px 18px;
    border-radius: 16px;
  }
}

/* 4-Item Quick Highlights Summary Grid */
.policy-highlights-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 14px;
  margin-bottom: 34px;
  padding-bottom: 28px;
  border-bottom: 1px solid var(--line);
}
@media (max-width: 1024px) {
  .policy-highlights-grid {
    grid-template-columns: repeat(2, 1fr);
  }
}
@media (max-width: 540px) {
  .policy-highlights-grid {
    grid-template-columns: 1fr;
  }
}
.policy-highlight-card {
  background: linear-gradient(135deg, #ffffff 0%, #faf6ef 100%);
  border: 1px solid rgba(184, 144, 51, 0.2);
  border-radius: 14px;
  padding: 18px 16px;
  display: flex;
  flex-direction: column;
  gap: 4px;
  transition: all .2s ease;
}
.policy-highlight-card:hover {
  transform: translateY(-2px);
  box-shadow: 0 8px 22px rgba(184, 144, 51, 0.1);
  border-color: rgba(184, 144, 51, 0.4);
}
.ph-icon {
  font-size: 22px;
  margin-bottom: 4px;
}
.ph-title {
  font: 600 14px 'Inter',sans-serif, sans-serif;
  color: #1a1617;
  letter-spacing: .02em;
}
.ph-desc {
  font: 400 12px/1.5 Inter, sans-serif;
  color: #7d7065;
}

/* Styled Section Cards */
.policy-section-card {
  background: #ffffff;
  border: 1px solid rgba(0, 0, 0, 0.07);
  border-radius: 14px;
  padding: 26px 28px;
  margin-bottom: 20px;
  transition: border-color .2s, box-shadow .2s;
}
.policy-section-card:hover {
  border-color: rgba(184, 144, 51, 0.3);
  box-shadow: 0 4px 18px rgba(0, 0, 0, 0.02);
}
@media (max-width: 640px) {
  .policy-section-card {
    padding: 20px 16px;
  }
}
.policy-section-head {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 16px;
  padding-bottom: 12px;
  border-bottom: 1px solid #f3ede2;
}
.ps-num {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: #fbf5ea;
  color: #8c6a1e;
  font: 600 13px 'Inter',sans-serif, sans-serif;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 1px solid #e5d1a8;
  flex-shrink: 0;
}
.ps-title {
  font: 500 19px 'Inter',sans-serif, sans-serif;
  color: #1a1617;
  margin: 0;
  letter-spacing: .03em;
}
.policy-section-body {
  font: 400 14.5px/1.85 Inter, sans-serif;
  color: #423530;
}
.policy-section-body p {
  margin: 0 0 14px;
}
.policy-section-body p:last-child {
  margin-bottom: 0;
}
.policy-section-body ul {
  list-style: none;
  padding: 0;
  margin: 12px 0 16px;
}
.policy-section-body li {
  position: relative;
  padding-left: 24px;
  margin-bottom: 10px;
  line-height: 1.7;
}
.policy-section-body li::before {
  content: '◆';
  position: absolute;
  left: 4px;
  top: 1px;
  color: #b89033;
  font-size: 10px;
}
.policy-section-body b, 
.policy-section-body strong {
  color: #1a1617;
  font-weight: 600;
}
.policy-callout {
  background: #fdfaf3;
  border-left: 3px solid #b89033;
  padding: 16px 20px;
  border-radius: 0 10px 10px 0;
  margin: 18px 0;
  font-size: 13.5px;
  line-height: 1.7;
  color: #4a3b22;
}
.policy-callout b {
  color: #8c6a1e;
}

/* FAQ Interactive Elements */
.faq-filter-wrap {
  margin-bottom: 28px;
}
.faq-search-bar {
  position: relative;
  margin-bottom: 16px;
}
.faq-search-bar input {
  width: 100%;
  padding: 14px 18px 14px 44px;
  border: 1.5px solid rgba(184, 144, 51, 0.25);
  border-radius: 12px;
  font: 400 14px Inter, sans-serif;
  background: #fff;
  outline: none;
  transition: all .2s;
}
.faq-search-bar input:focus {
  border-color: #b89033;
  box-shadow: 0 0 0 3px rgba(184, 144, 51, 0.15);
}
.faq-search-bar svg {
  position: absolute;
  left: 16px;
  top: 50%;
  transform: translateY(-50%);
  color: #8c777c;
  pointer-events: none;
}
.faq-tabs {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}
.faq-tab-btn {
  background: #faf6f0;
  border: 1px solid rgba(184, 144, 51, 0.18);
  border-radius: 20px;
  padding: 8px 18px;
  font: 500 12.5px Inter, sans-serif;
  color: #5a4b44;
  cursor: pointer;
  transition: all .2s;
}
.faq-tab-btn:hover {
  background: #f4ede1;
  color: #8c6a1e;
}
.faq-tab-btn.active {
  background: #1a1617;
  border-color: #1a1617;
  color: #ffffff;
  font-weight: 600;
}

/* FAQ Accordion Item */
.faq-card {
  border: 1px solid rgba(184, 144, 51, 0.18);
  border-radius: 12px;
  margin-bottom: 12px;
  background: #ffffff;
  overflow: hidden;
  transition: all .2s;
}
.faq-card.open {
  border-color: #b89033;
  box-shadow: 0 4px 16px rgba(184, 144, 51, 0.08);
}
.faq-q-btn {
  width: 100%;
  text-align: left;
  background: none;
  border: none;
  padding: 18px 22px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
  cursor: pointer;
  font: 500 16px 'Inter',sans-serif, sans-serif;
  color: #1a1617;
  letter-spacing: .02em;
  transition: background .2s;
}
.faq-q-btn:hover {
  background: #fdfbf8;
}
.faq-chv {
  flex-shrink: 0;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  background: #faf6ef;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform .25s ease, background .2s;
  color: #8c6a1e;
}
.faq-card.open .faq-chv {
  transform: rotate(180deg);
  background: #1a1617;
  color: #fff;
}
.faq-a-body {
  display: none;
  padding: 0 22px 20px;
  font: 400 14px/1.8 Inter, sans-serif;
  color: #4a383d;
  border-top: 1px solid #f6f0e4;
  margin-top: 4px;
  padding-top: 14px;
}
.faq-card.open .faq-a-body {
  display: block;
  animation: faqFadeIn .25s ease-out;
}
@keyframes faqFadeIn {
  from { opacity: 0; transform: translateY(-4px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Contact Page Split Layout */
.contact-split-wrap {
  display: grid;
  grid-template-columns: 1fr 1.15fr;
  gap: 28px;
}
@media (max-width: 820px) {
  .contact-split-wrap {
    grid-template-columns: 1fr;
  }
}
.contact-details-box {
  background: linear-gradient(135deg, #fdfaf4 0%, #faf3e6 100%);
  border: 1px solid rgba(184, 144, 51, 0.22);
  border-radius: 16px;
  padding: 28px 24px;
}
.cd-row {
  display: flex;
  gap: 14px;
  margin-bottom: 20px;
}
.cd-icon {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: #fff;
  border: 1px solid rgba(184, 144, 51, 0.25);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  flex-shrink: 0;
  color: #8c6a1e;
}
.cd-content h4 {
  font: 600 13px 'Inter',sans-serif, sans-serif;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: #8c6a1e;
  margin: 0 0 4px;
}
.cd-content p {
  font: 400 13.5px/1.6 Inter, sans-serif;
  color: #3b2e2a;
  margin: 0;
}
.cd-content a {
  color: var(--rose);
  text-decoration: none;
  font-weight: 500;
}
.cd-content a:hover {
  text-decoration: underline;
}

/* Bottom Policy Support CTA */
.policy-footer-support {
  background: linear-gradient(135deg, #1a1617 0%, #2b2024 100%);
  color: #ffffff;
  border-radius: 16px;
  padding: 32px 36px;
  margin-top: 36px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  flex-wrap: wrap;
}
.pfs-text h3 {
  font: 400 24px 'Playfair Display', serif;
  color: #ffffff;
  margin: 0 0 6px;
}
.pfs-text p {
  font: 400 13px/1.6 Inter, sans-serif;
  color: #d1c5c8;
  margin: 0;
}
.pfs-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
}
.pfs-btn-wa {
  background: #25D366;
  color: #ffffff;
  padding: 12px 22px;
  border-radius: 30px;
  font: 600 13px Inter, sans-serif;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  box-shadow: 0 4px 14px rgba(37, 211, 102, 0.3);
  transition: transform .2s;
}
.pfs-btn-wa:hover {
  transform: translateY(-2px);
}
.pfs-btn-mail {
  background: transparent;
  color: #ffffff;
  border: 1px solid rgba(255, 255, 255, 0.4);
  padding: 12px 22px;
  border-radius: 30px;
  font: 500 13px Inter, sans-serif;
  text-decoration: none;
  transition: all .2s;
}
.pfs-btn-mail:hover {
  border-color: #fff;
  background: rgba(255, 255, 255, 0.08);
}